Legal

Privacy Policy

Effective date to be confirmed.

Template — not yet in force. This document is a starting template. Items in brackets must be completed by the business owner, and the full text should be reviewed by a qualified legal adviser for each jurisdiction where FLAMEXIS operates.

This Privacy Policy explains how [registered legal entity name] (“FLAMEXIS”, “we”, “us”) collects, uses and protects personal information when you visit this website or contact us.

1. Who we are

The data controller is [registered legal entity name], registered in [country / jurisdiction] under company number [registration number], with its registered address at [registered address]. You can contact us about privacy at [privacy contact email].

2. Information we collect

When you submit our inquiry form, we collect the information you provide:

Your name, business name and work email address.
Optionally, your phone number, website or social profile, and country or region.
The services you are interested in, your main business challenge, an optional budget range and your project details.

Our hosting provider may also process technical information such as IP addresses and request logs to operate and secure the website. [Describe any analytics, cookies or tag manager in use, or state that none are used.]

3. How we use your information

To respond to your inquiry and arrange a conversation.
To prepare proposals or recommendations you have asked for.
To protect the website against spam and abuse.

We do not sell your personal information and do not add inquiry details to marketing lists without your separate consent.

4. Legal basis

Where data-protection laws such as the GDPR apply, we process inquiry information on the basis of your consent and our legitimate interest in responding to business inquiries. [Confirm the legal bases applicable in your jurisdictions.]

5. Service providers

Inquiries are delivered to us through [list the providers used, e.g. hosting platform, email delivery service, CRM]. These providers process data on our behalf under appropriate agreements. Some may be located outside your country; where required, we use suitable safeguards for international transfers.

6. Retention

We keep inquiry information for [retention period], or for longer if we enter into a business relationship with you, after which it is deleted or anonymized.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, to object to processing, to withdraw consent and to lodge a complaint with a supervisory authority. To exercise these rights, contact [privacy contact email].

8. Security

Form submissions are transmitted over encrypted connections and validated on our server. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

9. Changes to this policy

We may update this policy from time to time. The effective date at the top of the page shows when it was last changed.